Finance & Systems Technology (FAST) is committed to being the leading provider of financial services and as such we are sensitive to privacy issues and treat very seriously the ongoing trust our clients have placed in us. Our policy is to respect the confidentiality of information and the privacy of individuals. FAST is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.

• FAST intends to use your information to provide services to you.
• Any personal information regarding your clients will not be used for any marketing purpose by FAST without your or your clients permission.

Personal Information.
FAST is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously.

We obtain most of the information directly from our customers through application or other forms. We may also obtain information from other sources if required.

We may ask for other information voluntarily from time to time to enable us to improve our service or consider the wider needs of our potential customers.

If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or services.

We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.

Use of Information.
We use your information to provide our service to you, to fulfil administrative functions associated with providing this service. We may share your information with other companies that are related to or have relationships with FAST, within and outside of Australia, for the primary purpose of supplying the service requested. We or they may use your personally identifiable information to assist us in improving our service and any of us might be in touch to let you know about goods, services, or promotions which may interest your or be of benefit to you e.g. advising you of improved bank products or services. When we collect your information, we will give you the ability to indicate that you do not want us to use your personal information for disclosed secondary purposes. You may notify us of your preference on this issue by contacting our administration officer as set out at the end of this document. At any time FAST may provide information about you or your customers to our panel lenders, industry bodies or regulatory organisations.

Privacy on the Internet.
FAST owns and operates various internet sites including www.fastgroup.com.au , www.members.fastgroup.com.au/Claims/ , and our policy is to respect the confidentiality of information and the privacy of individuals applies to information gained from the internet also applies.

Finance & Systems Technology (FAST) is committed to being the leading provider of financial services and as such we are sensitive to privacy issues and treat very seriously the ongoing trust our clients have placed in us. Our policy is to respect the confidentiality of information and the privacy of individuals. FAST is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.

FAST intends to use your information to provide services to you.
Any personal information regarding your clients will not be used for any marketing purpose by FAST without your or your clients permission
Personal Information.
FAST is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously.

We obtain most of the information directly from our customers through application or other forms. We may also obtain information from other sources if required.

We may ask for other information voluntarily from time to time to enable us to improve our service or consider the wider needs of our potential customers.

If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or services.

We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.

Use of Information.
We use your information to provide our service to you, to fulfil administrative functions associated with providing this service. We may share your information with other companies that are related to or have relationships with FAST, within and outside of Australia, for the primary purpose of supplying the service requested. We or they may use your personally identifiable information to assist us in improving our service and any of us might be in touch to let you know about goods, services, or promotions which may interest your or be of benefit to you e.g. advising you of improved bank products or services. When we collect your information, we will give you the ability to indicate that you do not want us to use your personal information for disclosed secondary purposes. You may notify us of your preference on this issue by contacting our administration officer as set out at the end of this document. At any time FAST may provide information about you or your customers to our panel lenders, industry bodies or regulatory organisations.

Privacy on the Internet.
FAST owns and operates various internet sites including www.fastgroup.com.au, www.members.fastgroup.com.au/Claims/, and our policy is to respect the confidentiality of information and the privacy of individuals applies to information gained from the internet also applies.

Cookies.
If gaining information through www.fastgroup.com.au site, you may receive Cookies, which is data that a Website transfers to an individual’s hard drive for record-keeping purpose. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as registered services.

Online Links to Third Party and Co-Branded Sites on the Internet.
FAST may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.

FAST is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user’s convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by FAST of the content polices or practices of those third party sites. Once you have left our site via such a link, you should check that applicable privacy policy of the third party site.

What else you should know about privacy on the Internet.
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.

Whenever you voluntarily disclose personal information over the Internet, this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and password and any account information. Please be careful and responsible whenever you are using the Internet.

When we will contact you
We may contact you by e-mail, by phone or other address, which you provide us in order to:

• Provide you with information about services provided directly by FAST or third party relationships. 
• Provide you with information that you requested or deemed important to you for your business operation.
• To send you FAST news letters
• Enable us to provide the services you use us for e.g. commission payment.

If you are receiving communications from FAST and do not wish to receive this information any longer, you may remove your name from our list by contacting us on 1300 135 777.

How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the Internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

Accessing personal information held.
Under the Commonwealth Privacy Act, you have the right to obtain a copy of any personal information that FAST holds about you and to advise FAST of any perceived inaccuracy. The Act does set out some exceptions to this.

If at any time you want to know what information we hold about you, you are welcome to request your personal information by calling the customer enquiry number 1300 135 777 or e-mailing us at admin@fastgroup.com.au or consult your Partnership Manager directly.

We will acknowledge your request within 14 days and respond promptly to it. We may charge a fee to cover the cost of verifying and locating, retrieving and copying any material requested. If the information sought is extensive, we will advise likely cost in advance and help refine your request if required.

Further changes.
FAST’s commitment to be the quality leading provider of services to Finance brokers means that our business will continue to evolve as we introduce new services and features. FAST Privacy Statement will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. The most current FAST Privacy Policy Statement will govern any further information we hold.

Your Customers Information
To enable FAST to provide its service to you we require certain information regarding your customers. FAST will ensure that this information will be restricted to the vital information required to provide our services.

• Information regarding your customers may be used by FAST if required by a FAST panel lender. 
• FAST will not use your customer’s information for any general marketing purpose without your express permission.

If gaining information through www.fastgroup.com.au site, you may receive Cookies, which is data that a Website transfers to an individual’s hard drive for record-keeping purpose. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as registered services.

Online Links to Third Party and Co-Branded Sites on the Internet.
FAST may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.

FAST is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user’s convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by FAST of the content polices or practices of those third party sites. Once you have left our site via such a link, you should check that applicable privacy policy of the third party site.

What else you should know about privacy on the Internet.
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.

Whenever you voluntarily disclose personal information over the Internet, this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and password and any account information. Please be careful and responsible whenever you are using the Internet.

When we will contact you.
We may contact you by e-mail, by phone or other address, which you provide us in order to:

• Provide you with information about services provided directly by FAST or third party relationships. 
• Provide you with information that you requested or deemed important to you for your business operation.
• To send you FAST news letters
• Enable us to provide the services you use us for e.g. commission payment.

If you are receiving communications from FAST and do not wish to receive this information any longer, you may remove your name from our list by contacting us on 1300 135 777.

How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the Internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

Accessing personal information held.
Under the Commonwealth Privacy Act, you have the right to obtain a copy of any personal information that FAST holds about you and to advise FAST of any perceived inaccuracy. The Act does set out some exceptions to this.

If at any time you want to know what information we hold about you, you are welcome to request your personal information by calling the customer enquiry number 1300 135 777 or e-mailing us at admin@fastgroup.com.au or consult your Partnership Manager directly.

We will acknowledge your request within 14 days and respond promptly to it. We may charge a fee to cover the cost of verifying and locating, retrieving and copying any material requested. If the information sought is extensive, we will advise likely cost in advance and help refine your request if required.

Further changes.
FAST’s commitment to be the quality leading provider of services to Finance brokers means that our business will continue to evolve as we introduce new services and features. FAST Privacy Statement will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. The most current FAST Privacy Policy Statement will govern any further information we hold.

Your Customers Information.
To enable FAST to provide its service to you we require certain information regarding your customers. FAST will ensure that this information will be restricted to the vital information required to provide our services.

• Information regarding your customers may be used by FAST if required by a FAST panel lender.
• FAST will not use your customer’s information for any general marketing purpose without your express permission.