The FAST Leadership Team is comprised of experienced industry professionals, with a wealth of banking and finance knowledge to help support and guide our national team of Partnership Managers and Partnership Support Officers.
You’ll benefit from the individual mentorship and collective support from a team dedicated to helping you achieve your business goals.
Chief Executive Officer
Brendan has been the CEO of FAST (Finance & Systems Technology) since October 2012.
With extensive experience in financial services, this includes leading diverse and large distribution businesses across a range of customer segments such as Business Banking, Retail Banking and Third-Party Origination.
Over the past eight years holding Board, Governance, Director, Responsible Manager, Regulation and licenced entity responsibilities. Including being a current executive member of Combined Industry Forum created in 2017 to address Financial Regulator matters and more recently The Royal Commission into Financial Services recommendations.
Has developed and executed strategies spanning third party and proprietary distribution channels, platform and digital business models, contact centres, operations, credit/risk and marketing. Proven track record in maximising employee engagement and capability to drive sustainable customer advocacy and retention.
Having previously owned and operated a private enterprise in the manufacturing sector, has a real understanding of what it means for entrepreneurs to have their own capital on the line and the associated challenges of operating a business, creating capability and delivering to customers.
Global Executive MBA at Monash Business School – completed 2019, this included attending INSEAD - France, RWTH University Aachen - Germany, CEIBS - China and NYU Stern - United States.
Advanced Management Program – Harvard Business School - completed 2016
Graduate of the Australian Institute of Company Directors.
An ‘Always Learning’ approach to business with global context can enable an industry to adapt and grow in a sustainable way, particularly as digital transformation and disruption bring new opportunities and ways of doing business to light.
Leadership and Shaping Culture are key to providing direction and to holding the course to adapt and endure. Differentiation through leadership, culture and capability will continue to amplify personal aspects and experiences in how we enable leaders to instil engagement, create value and build a sustainable culture and business.
In modern businesses, diversity and inclusion have become important themes, and rightly so. The concept of diversity goes beyond just product lines and revenue streams. It encompasses diversity and inclusion in the workplace and business operations, which is clearly linked to organisational performance.
Creating a culture that enables diverse thinking, knowledge and capability across the team can really help differentiate businesses so they stand out. The society we live in is diverse, so it makes sense to work with a diverse group of people to enable greater insights into the needs of business partners and customers.
Head of Northern Region
Rob has been in the financial services industry for over 23 years, with exposure to Business Banking, Retail Banking, Private Banking, Credit/Risk and Loans Administration. An early entrant to the Third Party Broker Industry, Rob has been in the broker channel for over 18 years as a lender, commencing with BNZ in 1995. He has seen the evolution of the broker industry, and been part of the ever growing segment of third party distribution of home loans.
The past eight years has seen Rob in sales and distribution, including leadership roles in Mortgage Manager Homeloans Limited and Westpac. Rob has worked in state leadership roles for NAB Broker in WA and NSW, with his most recent role being the National Manager for the phone based BDM team in NAB Broker and Advantedge, leading a team of three Team Leaders and twenty four BDMs. The primary function of this role involved people leadership, as well as strategy, design and implementation of an operating model that spanned the two distribution businesses of NAB Broker and the Advantedge white label business.
Rob has a passion for the industry and strongly believes that the mortgage broker industry will continue to grow in share as they provide quality service to their customers.
Rob is excited to be the Regional Manager, North covering NSW, ACT and QLD for FAST, and to be part of a recognised and successful business that offers a broad range of products and quality service to finance brokers looking to diversify and grow their businesses.
Head of Southern Region (Acting) and Head of Aggregation Operations & Partnership Support
Lorelle has been in the Financial Services industry for 20 years and has had a number of lending and leadership roles within Retail, Small Business and Corporate.
As Head of Operations and Partnership Support for FAST, Lorelle is responsible for delivering change initiatives, managing risk and compliance for the FAST business and broker businesses and leading the Professional Development Program.
Lorelle exudes a customer-centric nature, is passionate about learning, and focused on developing new ways to deliver value to customers whilst helping brokers grow their businesses. She is partway through her MBA and recently completed the Stanford Leadership Program, continuing to invest in learning opportunities is an important way she continues to challenge herself and her team to think strategically and focus on innovation.
Whilst Lorelle is new to the mortgage broking industry, she has quickly become a huge advocate for broker businesses. She is passionate about the value that brokers deliver to their clients and sees her role at FAST as supporting brokers to build successful and sustainable businesses enabling them to continue to deliver the valuable client experiences brokers are known for.